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Mayan Palace

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Mayan Resorts is the hotel chain, established in 1975 in Mexico. Today it is the leader among other Mexican tourist resorts. The company operates hotels, villas and condominiums, which are located in exotic settings. In 1988 the company built a grand five-star hotel in Acapulco in the style of Mayan culture, which is now the image of the Mayan Resorts. The company has founded the Delia Moran A.C. Foundation to help children in need. The organization provides the poor with lodging, food, medical services and education.

Mayan Resorts plans to establish similar homes for the abandoned children.
Please try to contact Mayan Palace Customer Service directly prior to posting any complaints on this site.

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Avoidgru...
Mayan Palace - Grand Mayan/Grupo Vidanta Timeshare Scam
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

If I never have to step foot into one of these resorts, I'll be a happy person. Why, you ask? Let me start with Los Cabos, 2011. My husband and I went there to cele...

#317667
May 10, 2012
65

BenaG
Mayan Palace victim of misleading sales tactics
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We were at the Mayan Palace Riviera Maya week of Feb 18th. We attended their Time Share presentation, at the outset though I must say that the first few Vida Vacation sales people...

#304096
Mar 12, 2012
315

Anonymous
Mayan Palace Timeshare Rental Scam
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Jan 28/09 I stayed at the beautiful Mayan Palace, Cancun, and attended a timeshare presentation. A very nice young man, Yani L took me to a wonderful breakfast. After listening to...

#302148
Mar 04, 2012
305

Indiana ...
Mayan Palace - Indiana Joan, TOTAL SCAM, 5 DAYS TO CANCEL
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Gran Mayan Los Cabos is a Total Scam. They will promise anything, sell your weeks for a profit, upgrades around the world, BUT YOUR EXISTING TIMESHARE. All they do is give you a li...

#297222
Feb 15, 2012
326

Anonymous
Mayan Palace - Scam at Los Cabos Grand Mayan
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We too were naive enough to go to a "presentation" at the Grand Mayan Resort in Los Cabos. Canadian "Debbie" and local "Eric" were ruthless. In fact Eric was a complete A#@. We...

#284104
Dec 26, 2011
554

RobertC
Mayan Palace - Mayan Grand Nuevo Vallarts
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

The Grand Mayan SCAM in Nuevo VallartaMy wife and I were also duped with gifts to come and see this timeshare scam. I kept asking for a "guarantee" or "proof" to everything t...

#284095
Dec 26, 2011
442

Chrissyl...
Mayan Palace - Trade-In Promises Broken
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

On 27th September we agreed to upgrade our time share, and Mayan Palace (Vida Vacations) gave us signed contract for equity trade-in of our two timeshares we already owned. We retu...

#280743
Dec 11, 2011
514

Anonymous
High Pressure tactics at Mayan Palace Cabo
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Do not, under any circumstances attend a Mayan Palace presentation in Cabo San Lucas. It was the worst experience and we are seasoned travelers and own timeshares in Mexico. They t...

#278792
Dec 02, 2011
443

Lets Fight
Mayan Palace Scam!
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

I am going to make my point clear. Mayan Palace is a SCAM! I was in Cancun in October and was lured into going to their 90min presentation for discount tickets on excursions. To ma...

#272723
Nov 03, 2011
698

JGNICHOL
Mayan Palace - ALLIANCE MARKETING LAWSUITS
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Like many who have posted here I was also scammed by Mayan Palace and Alliance Integrated Marketing Systems. In July of 2008, I purchased a timeshare at Mayan Palace Cancun for an ...

#268725
Oct 17, 2011
726

DMoyer
Mayan Palace - Mayan Scam
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

On the 18th of June my family and I attended what was supposed to be a 90 minute presentation about the Mayan Palace in Cancun Mexico. After 5+ hours of high pressure sales and no...

#265229
Sep 30, 2011
561

Arvihel
Mayan Palace Acapulco
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We try to cancel the time share with Mayan Palace Acapulco for the last 4 months and we have no response yet. They lie to you. The sales people show you an upgrade unit and then th...

#259986
Sep 05, 2011
441

Anonymous
Mayan Palace Time Share Scam
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

I purchased a Mayan Palace time share in Mexico with so many promises. We were told they were going to building a new resort every year and the next three to be built were gong to...

#248025
Jul 10, 2011
867

Anonymous
Mayan Palace - A curent Mayan Salesperson
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

The sales people will say or do anything to get the sale. They treat the staff just as well as the the poor slobs that bur. (BADLEY). Don't take the tour, If you own go to PROFECA ...

#240275
May 29, 2011
791

Anonymous
Mayan Palace salespeople are obviously taught to deceive and lie
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We purchased a timeshare at the Mayan Palace over a year ago and we were guaranteed by our salesperson they would sell a timeshare that we already owned also they promised us they ...

#237433
May 13, 2011
864

Gigatech
Mayan Palace regency
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

A bunch of lies. This is a ripoff we are trying to get our money back, but they are giving us the run around. they took advantage of two women.made them false promises and wh...

#228837
Mar 25, 2011
1175

Vendel
Mayan Palace - Mayan Resorts Did not advise of 5 day cancel period Misrepresented
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Sorry but this was left off my original post ...(I paid the tip because the Salesperson asked me to) maybe but not $2225. Just think of the amount of people that lose their d...

#228048
Mar 22, 2011
819

Deedeepm...
Mayan Palace - Mayan Resort does not stand by what their sales people promise or say. They are scams
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Mayan Resorts are bunch of scams and lies. I bought a master room time share 3 years ago in Mazatlan. During the sales pith the sales person then his manager knew we were not going...

#219223
Jan 31, 2011
1250

Tatsoy
Mayan Palace - Holiday System International bait and switch
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We signed an agreement with HSI last 10/30/2010 with our Amex card believing it was Mayan Riviera.It was high pressure selling and long hours ordeal. When we got back to our hotel ...

#219098
Jan 31, 2011
997

Tammiec
Mayan Palace - Class Action against Mayan Resorts
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We, like all the other dumb *** out there fell hook line a sinker to all the blind promises we were told during our Mayan Palace time share scam. When we purchased out time shar...

#217181
Jan 19, 2011
1424

Cancel y...
Mayan Palace - Cancel your timeshare
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We know the lies that are told in order to earn your business and we know the loopholes necessary to get you out of the bind you’re in. We have joined forces with one of the lead...

#216425
Jan 14, 2011
1468

Nlynn1
Scammed by the Mayan Palace !!!!
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Oh my, I wish I would have known to research time shares or "vacation ownerships" as the Mayan palace likes to call them, before our first vacation anywhere in 2006. My Husband an...

#214091
Dec 31, 2010
718

Bubbadie...
Mayan Palace - Grand Luxxe & Cream Cheese
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Cabo San Lucas Everyone there sells time shares. While in town, we are sold on the idea of NOT buying but checking out what we can trade into through Interval Interna...

#207830
Nov 18, 2010
1579

Cderman
Mayan Palace sales people actually do care.
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

After communicating our complaints with regard to our contract to the sales staff in San Jose Del Cabo, Michael, one of their salesman, listended to our complaints, understood our ...

#206930
Nov 12, 2010
723

Cderman
Mayan Palace - Myan Palace sales people will do and say anthing to get you to purchase a timeshare
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

After sitting through a very long presentation we were ready to walk out when they suggested that we reconsider as we could go on cruises for $399 7 day cruises with a balcony and ...

#206577
Nov 10, 2010
631

Cat4hy
Mayan Palace - Mayan timeshare; false advertisment & did not honor contract
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

Bought at Grupo Mayan Timeshare 06/21/2009. They made it seem like they "sell" your week each year at a price higher then your maintenance fee, then you have the money to pay...

#202480
Oct 13, 2010
1007

Anonymous
Mayan Palace - Liars and Lowlifes
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

I'll just start with a 5 hour Sales Presentation where we upgraded and felt good. When I tried to actually use any of what I was guanateed, the line was: WE could have another ...

#188900
Jul 09, 2010
1214

Salesman...
Mayan Palace Scam
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

If you have any complaints I will be more than happy ti help you.You can contact me 24/7 in the following numbers:Joe GartnerSales ManagerHotel:...

#185048
Jun 08, 2010
1021

Anonymous
Former Mayan Palace employee advice--don't walk--run!
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

I worked for the mayan palace for about 3 months. that was until i quit due the fact that i could not live with the fact that the devil is alive and well every morning in the morn...

#178120
Apr 12, 2010
1442

Anonymous
Mayan Palace Thieves
5.0 Mayan Resorts Lazaro Cardenas 4070 Col. Camino Real ZapopanJalisco45040 1 800 292 9446 USA, 1 800 421 4161 Canada http://mayanresorts.com/contact-us

We bought a timeshare about 5 years ago and still regret it to this day. I feel we were taken advantage of in many ways. They prey on tourists. I am not sure how the sales people c...

#175241
Mar 17, 2010
936
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Hotels and Resorts
A resort is a place where people go as a rule to relax and recreate for holidays or vacations. These are places or even towns operated by a one owner. The most popular resort towns are Sharm el Sheikh in Egypt, Barizo of Spain, Cortina d'Ampezzo of Italy, Nice or French Riviera of France, to name just a few. As a rule resorts are placed in exotic areas, in the mountains or at the sea side and ocean. Resorts are sometimes misused to identify a hotel. However, the term resort means a broader range of services and amenities, besides food, drink, lodging, sports. Resorts also offer a larger number of lodgings and fancier entertainments than hotels. Hotels may constitute chains: when there are hotels of the same brand name in several cities or countries. All the large hotels operate restaurants in the same building. There are different types of hotels, like treehouse, cave, capsule, ice and snow, and underwater hotels. Hotels are usually built at most popular destinations, such as resorts, historic places, casinos, or at the railway and bus stations. For motorists on long journeys there are motels - small inns which offer direct access from the apartment to the vehicle. They are usually low-quality rooms with almost no facilities.

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