Submit ›
2.2 Based on 9 reviews
Respond to your
customers
  • Customers like
    • Resort 2
    • House keeping 1
    • Resturant servers 1
  • Customers don't like
    • Timeshare sales 3
    • Many things 2
    • Scam 2
Advanced
search
loading...
More Less

This is simply, a huge scam. Don't spend your hard earned money on a timeshare ( private membership ) that you can never use...."...................................... They feed you alcohol, and even follow you to your car until you accept. They started out offering this great deal at $34,900. Chased me to my car and then came down to $2,000! Every time you try to make a reservation there is... Read more

Was this review helpful? 1 0

Resolved

No matter what is offered to you, DO NOT go to a timeshare presentation at the Mayan Resorts or Vidanta!!! Recently, for the first time since we purchased this, we actually attempted to use this vacation program. We were appalled to see that what we had was nothing like what we were offered at the high pressure sales presentation we attended in Riviera Maya, Mexico in October 2015. We have owned... Read more

Was this review helpful? 3 0

For anyone interested, I too was scammed by Mayan and promised they would buy our 3 timeshares. My sister put $5424.00 deposit with Amex. Upon closer look at the contract I realized we had no real proof that this transfer was legit, so we put a stop on the amex deposit. At first Amex re-credited my sister for the amount, then Vida sent them a letter in SPANISH and AE recanted and recharged her... Read more

Was this review helpful? 2 0

While on vacation in Mexico I was talked into buying a timeshare by a very persuasive salesman. My husband and I were harangued for 2 hours and finally we agreed to buy the timeshare. The salesman made many fraudulent promises and he did not tell me that the timeshare was for one week one year and two weeks the next year. When I discovered that he had lied I attempted to cancel the contract... Read more

Was this review helpful? 0 0

I bough a package of 40 weeks in a 2 bedroom condo in the Mayan Palace in Puerto Penasco. I was told that I can use the weeks at any of the Mayan Palace resorts. I bought the package from the resort not from Vida. I have tried to book reservations twice and I cant get them. They tell me that they have to email someone at the resort and that they will call me. Once the called me 3 weeks later and... Read more

Was this review helpful? 2 0

The Mayan Palace at Rocky Point has a web page that has wrongful advertising and going to the Mayan Palace as a Mayan member and nothing more you are only aloud to part of the resort. Not the nice part as the pictures posted on their web page show. Our two landline phones in our room were never fixed after staying there for a whole week. No ocean view rooms were available again per check in desk,... Read more

Was this review helpful? 1 0

Went to see the Mayan Palace while in Puerto Penasco on vacation. We were promised a buffet breakfast for looking at the resort in case we "wanted to stay there next time". We met our rep who had breakfast with us and made friends. He told us that he knew we were bribed to come to the presentation and nothing would be expected of us, but that he would be asking us for money at some point. During... Read more

Was this review helpful? 2 0

Resolved

Strong armed sales tactic . We gave them $5000 and they have never bought our time share with RCI as part of the package. Plus 2 bedrooms turned into 1bedroom . I have 5 times called and each time promised to get a phone call back . Do not go there its sad how they can rip people off. We bought our timeshare from the Royal Sunset and it is exactly as they told us. Not everyone timeshare in Mexico... Read more

Was this review helpful? 3 0

If you buy your new Timeshare in the Cancun Area, and trade in a timeshare that you previously owned, the organization known as EQUITY ACQUISITION,THEN attempts to sell back that timeshare you traded in, let me explain, upon purchasing the New timeshare you were given false information, in other words they inflated the price with the intention to trick you into giving up your already owned... Read more

Was this review helpful? 2 0

I am surprised at the mention of the service you recieved from Jamie Benner. My family and I bought a property in 2013 and she has helped us with all issues. Hands down the best sales representative and we have wondeeful service at the Mayan Resorts!!! Add comment

Did not find what you were looking for?
 
×
You are reading about Mayan Palace.
Filing a new complaint about
×