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Mayan Palace

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Mayan Resorts is the hotel chain, established in 1975 in Mexico. Today it is the leader among other Mexican tourist resorts. The company operates hotels, villas and condominiums, which are located in exotic settings. In 1988 the company built a grand five-star hotel in Acapulco in the style of Mayan culture, which is now the image of the Mayan Resorts. The company has founded the Delia Moran A.C. Foundation to help children in need. The organization provides the poor with lodging, food, medical services and education.

Mayan Resorts plans to establish similar homes for the abandoned children. Please try to contact Mayan Palace Customer Service directly prior to posting any complaints on this site.

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Anonymous
Mayan Palace - Scam at Los Cabos Grand Mayan

We too were naive enough to go to a "presentation" at the Grand Mayan Resort in Los Cabos. Canadian "Debbie" and local "Eric" were ruthless. In fact Eric was a complete A#@. We...

#284104
Dec 26, 2011
173

RobertC
Mayan Palace - Mayan Grand Nuevo Vallarts

The Grand Mayan SCAM in Nuevo VallartaMy wife and I were also duped with gifts to come and see this timeshare scam. I kept asking for a "guarantee" or "proof" to everything t...

#284095
Dec 26, 2011
134

Chrissyl...
Mayan Palace - Trade-In Promises Broken

On 27th September we agreed to upgrade our time share, and Mayan Palace (Vida Vacations) gave us signed contract for equity trade-in of our two timeshares we already owned. We retu...

#280743
Dec 11, 2011
183

Anonymous
High Pressure tactics at Mayan Palace Cabo

Do not, under any circumstances attend a Mayan Palace presentation in Cabo San Lucas. It was the worst experience and we are seasoned travelers and own timeshares in Mexico. They t...

#278792
Dec 02, 2011
185

Lets Fight
Mayan Palace Scam!

I am going to make my point clear. Mayan Palace is a SCAM! I was in Cancun in October and was lured into going to their 90min presentation for discount tickets on excursions. To ma...

#272723
Nov 03, 2011
329

JGNICHOL
Mayan Palace - ALLIANCE MARKETING LAWSUITS

Like many who have posted here I was also scammed by Mayan Palace and Alliance Integrated Marketing Systems. In July of 2008, I purchased a timeshare at Mayan Palace Cancun for an ...

#268725
Oct 17, 2011
391

DMoyer
Mayan Palace - Mayan Scam

On the 18th of June my family and I attended what was supposed to be a 90 minute presentation about the Mayan Palace in Cancun Mexico. After 5+ hours of high pressure sales and no...

#265229
Sep 30, 2011
352

Arvihel
Mayan Palace Acapulco

We try to cancel the time share with Mayan Palace Acapulco for the last 4 months and we have no response yet. They lie to you. The sales people show you an upgrade unit and then th...

#259986
Sep 05, 2011
279

Anonymous
Mayan Palace Time Share Scam

I purchased a Mayan Palace time share in Mexico with so many promises. We were told they were going to building a new resort every year and the next three to be built were gong to...

#248025
Jul 10, 2011
617

Anonymous
Mayan Palace - A curent Mayan Salesperson

The sales people will say or do anything to get the sale. They treat the staff just as well as the the poor slobs that bur. (BADLEY). Don't take the tour, If you own go to PROFECA ...

#240275
May 29, 2011
586

Anonymous
Mayan Palace salespeople are obviously taught to deceive and lie

We purchased a timeshare at the Mayan Palace over a year ago and we were guaranteed by our salesperson they would sell a timeshare that we already owned also they promised us they ...

#237433
May 13, 2011
685

Gigatech
Mayan Palace regency

A bunch of lies. This is a ripoff we are trying to get our money back, but they are giving us the run around. they took advantage of two women.made them false promises and wh...

#228837
Mar 25, 2011
953

Vendel
Mayan Palace - Mayan Resorts Did not advise of 5 day cancel period Misrepresented

Sorry but this was left off my original post ...(I paid the tip because the Salesperson asked me to) maybe but not $2225. Just think of the amount of people that lose their d...

#228048
Mar 22, 2011
642

Deedeepm...
Mayan Palace - Mayan Resort does not stand by what their sales people promise or say. They are scams

Mayan Resorts are bunch of scams and lies. I bought a master room time share 3 years ago in Mazatlan. During the sales pith the sales person then his manager knew we were not going...

#219223
Jan 31, 2011
1075

Tatsoy
Mayan Palace - Holiday System International bait and switch

We signed an agreement with HSI last 10/30/2010 with our Amex card believing it was Mayan Riviera.It was high pressure selling and long hours ordeal. When we got back to our hotel ...

#219098
Jan 31, 2011
821

Tammiec
Mayan Palace - Class Action against Mayan Resorts

We, like all the other dumb *** out there fell hook line a sinker to all the blind promises we were told during our Mayan Palace time share scam. When we purchased out time shar...

#217181
Jan 19, 2011
1152

Cancel y...
Mayan Palace - Cancel your timeshare

We know the lies that are told in order to earn your business and we know the loopholes necessary to get you out of the bind you’re in. We have joined forces with one of the lead...

#216425
Jan 14, 2011
1199

Nlynn1
Scammed by the Mayan Palace!!!!

Oh my, I wish I would have known to research time shares or "vacation ownerships" as the Mayan palace likes to call them, before our first vacation anywhere in 2006. My Husband an...

#214091
Dec 31, 2010
589

Bubbadie...
Mayan Palace - Grand Luxxe & Cream Cheese

Cabo San Lucas Everyone there sells time shares. While in town, we are sold on the idea of NOT buying but checking out what we can trade into through Interval Interna...

#207830
Nov 18, 2010
1308

Cderman
Mayan Palace sales people actually do care.

After communicating our complaints with regard to our contract to the sales staff in San Jose Del Cabo, Michael, one of their salesman, listended to our complaints, understood our ...

#206930
Nov 12, 2010
569

Cderman
Mayan Palace - Myan Palace sales people will do and say anthing to get you to purchase a timeshare

After sitting through a very long presentation we were ready to walk out when they suggested that we reconsider as we could go on cruises for $399 7 day cruises with a balcony and ...

#206577
Nov 10, 2010
499

Cat4hy
Mayan Palace - Mayan timeshare; false advertisment & did not honor contract

Bought at Grupo Mayan Timeshare 06/21/2009. They made it seem like they "sell" your week each year at a price higher then your maintenance fee, then you have the money to pay...

#202480
Oct 13, 2010
823

Anonymous
Mayan Palace - Liars and Lowlifes

I'll just start with a 5 hour Sales Presentation where we upgraded and felt good. When I tried to actually use any of what I was guanateed, the line was: WE could have another ...

#188900
Jul 09, 2010
1044

Salesman...
Mayan Palace Scam

If you have any complaints I will be more than happy ti help you.You can contact me 24/7 in the following numbers:Joe GartnerSales ManagerHotel:...

#185048
Jun 08, 2010
837

Anonymous
Former Mayan Palace employee advice--don't walk--run!

I worked for the mayan palace for about 3 months. that was until i quit due the fact that i could not live with the fact that the devil is alive and well every morning in the morn...

#178120
Apr 12, 2010
1256

Anonymous
Mayan Palace Thieves

We bought a timeshare about 5 years ago and still regret it to this day. I feel we were taken advantage of in many ways. They prey on tourists. I am not sure how the sales people c...

#175241
Mar 17, 2010
804

Anonymous
Mayan Palace - Pissed at sales presentation

I was originally pissed with the Mayan group as I thought it would be a nightmare getting out of a deal I wasn't ready for but in the end they turned out to be really good and ...

#171914
Feb 20, 2010
693

Anonymous
Mayan Palace - Grupo Mayan - A fraud!

They are a fraud they will do anything to sell A timeshare. They lie constantly to every one, I was ripped off by them.When you try to contact then they always give you the run aro...

#169711
Feb 01, 2010
1296

Anonymous
Mayan Palace Acapulco

This is to let everyone know that if you plan to go to the Mayan Acapulco be ready for being over charged and bad service. if you use the washing machine it will cost you $159 mx f...

#168508
Jan 21, 2010
651

Anonymous
Mayan Palace Scam

While on vacation in Nuevo Vallarta my wife and I were approached by a sales rep from the Mayan Palace to take a one hour timeshare presentation. We were told that we would recieve...

#167453
Jan 12, 2010
1042
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Related Information

Hotels and Resorts
A resort is a place where people go as a rule to relax and recreate for holidays or vacations. These are places or even towns operated by a one owner. The most popular resort towns are Sharm el Sheikh in Egypt, Barizo of Spain, Cortina d'Ampezzo of Italy, Nice or French Riviera of France, to name just a few. As a rule resorts are placed in exotic areas, in the mountains or at the sea side and ocean. Resorts are sometimes misused to identify a hotel. However, the term resort means a broader range of services and amenities, besides food, drink, lodging, sports. Resorts also offer a larger number of lodgings and fancier entertainments than hotels. Hotels may constitute chains: when there are hotels of the same brand name in several cities or countries. All the large hotels operate restaurants in the same building. There are different types of hotels, like treehouse, cave, capsule, ice and snow, and underwater hotels. Hotels are usually built at most popular destinations, such as resorts, historic places, casinos, or at the railway and bus stations. For motorists on long journeys there are motels - small inns which offer direct access from the apartment to the vehicle. They are usually low-quality rooms with almost no facilities.

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