Mayan Palace Vidanta Riviera Maya Vacation Ownership Reviews

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I bought a time share at Mayan Palace as an investment and was told I could use the equity to purchase a one or two bedroom. They have totally lied about everything they said they were going to do. They are impossible to contact. They said they fired the manager who originally sold the time share to me I do not believe that happend. The same sales person sold my Girlfriend a time share that I heard him say they would sale her time share for...
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What a scam.We were lead to believe that once we purchased weeks we could turn any back in that we didn't want and sell them back to the company. What a laugh!! Don't believe anything they tell you. We spent $13,000 for three weeks and were told that we could use one and sell two back to the company each year. In fact they took the first two years, back from us as part of the purchase price, indicating that it was standard to sell weeks back to...
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I didn't like
  • Sales team
  • Lies
  • Timeshare sales
#934413
Mayan Palace has ruined my life. I believed in their false promises in return I’m stuck with this useless membership which has cost me thousands of dollars. Mayan Palace timeshare is a SCAM! I visited Mexico. We stayed at a hotel, we went to Playa Del Carmen. In one of the shops a guy approached me and my child and asked if we could help him out by going to a 45 minute presentation at Mayan Palace. I was pressured and tricked into signing a...
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In a nutshell everything we were told were lies: The promise was that since they were taking our timeshare off our hands we would never have to worry about maintenance fees again because they don't charge any fees.After returning home from our trip and reading all the small print I realized there were fees, also this was a 10 year contract not a lifetime as promised. My biggest concern is the transfer of our timeshare. TRM called and spoke a...
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I paid $26K for one of these 8 years ago.It was good for the 1st 3 times we went. All of a sudden they could not provide me a 2 bedroom any longer for multiple dates I offered. They tried to get me to take the studio instead. I asked them what the *** I had given them 26K for plus $900/ year. Never did get the thing straight. Biggest rip-off I've ever gotten conned into and I'm no dummy. Problem is they lie right to your face.Difficult to...
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I purchased from this company while in Mex.several years ago. I made a down payment of 12,000 and set up payments for the remainder. I was under pain management medications and given a several drinks by the resort and they were aware that I was on drugs when they got me to sign the contract. After numerous phone calls and trying to work something out. For example, I tried to exchange my time share property that sleeps six for a unit for 2 and...
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1.0
I didn't like
  • Lies
  • Sales team
  • Timeshare sales
#834578